Communication Solutions
Voice, SMS and messaging infrastructure that connects you with customers.
Communication Solutions at Nexbyte
Voice, SMS and messaging infrastructure that connects you with customers. Our in-house team covers the full lifecycle: discovery, design, engineering, testing and long-term support.
Because we run our own products, we build client software with the same standards for uptime, security and user experience.
Best for
- Leaders who want a business result, not just software
- Companies with several teams or branches
- Organisations ready to change a process, not only a tool
Problems we fix every week
Customers cannot reach the right person
IVR menus and smart call routing
No record of calls or SMS sent
Call recording and message logs in one place
Expensive phone lines in every branch
One cloud PBX for all branches
What a solution project includes
From first call to long-term support
- 01DiscoveryWorkshops, goals and requirements
- 02PlanScope, milestones and a fixed quote
- 03DesignUX flows and technical architecture
- 04BuildTwo-week sprints with live demos
- 05Launch & supportGo-live, training and SLA support
Built on products we run every day
Our subscribers pay online now and billing disputes dropped to almost nothing within one quarter.
Common questions
How much does communication solutions cost?
It depends on scope. Most projects start from ৳80,000. After a short discovery call we send a fixed quote broken into milestones.
How long does it take?
Typical timeline is 2–6 weeks. You see working software at the end of every two-week sprint, so progress is never a guess.
Can you work with our existing systems?
Yes. We integrate with ERPs, payment gateways, telecom and legacy systems, and migrate your data as part of the project.
Who owns the code and data?
You do. Source code, data and documentation are handed over at launch.
What happens after launch?
We offer SLA-backed support and maintenance with a named team that already knows your system.
Other solutions
Have a product idea or a process to fix?
Tell us what you need. We'll come back with a plan, a timeline and the right team, usually within two working days.
What happens next~48h
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